Terms of Service

By accessing or using the websites, products, Odoo apps and professional services provided by InTechual Solutions ("we", "us", "our"), you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

These terms apply to every visitor, customer, and partner who interacts with our websites, app store listings, support channels or contracted engagements.

We deliver Odoo ERP implementation, customization, development, integration, migration, support and training. We also publish Odoo apps and modules on the Odoo App Store and on our website.

Specific deliverables, timelines, payment milestones and acceptance criteria for paid engagements are set out in a separate Statement of Work or signed proposal that takes precedence over these general terms.

You agree to use our website and apps only for lawful purposes. You may not attempt to disrupt, reverse engineer beyond what is permitted by applicable law, or gain unauthorized access to any part of our systems.

Our Odoo apps are licensed, not sold. Each app is subject to the license listed on its Odoo App Store page (typically OPL-1 or LGPL-3) along with these terms.

Professional services are invoiced as per the milestones agreed in the proposal or contract. Invoices are payable within the period stated on the invoice unless agreed otherwise in writing.

Odoo app purchases, subscriptions and renewals follow the refund and renewal policy displayed on the Odoo App Store at the time of purchase. Custom development and configuration work is non-refundable once delivered and accepted.

We treat all client data, business processes and credentials shared with us as confidential. Access is restricted to team members who need it to deliver the engagement.

Our handling of personal information is described in our Privacy Policy. By using our services you consent to the collection and processing described there.

Custom code we build for a client under a paid engagement is owned by the client upon full payment, except for our pre-existing libraries, frameworks, and reusable components, which remain ours under a perpetual usage license to the client.

All trademarks, logos, branding and content on our website remain the property of InTechual Solutions or their respective owners.

We provide our services with reasonable skill and care. We do not warrant that the services or apps will be uninterrupted, error-free or fit for every business scenario beyond what is documented.

To the maximum extent permitted by law, our total aggregate liability under any engagement is limited to the fees actually paid to us for that engagement in the three months preceding the claim. We are not liable for indirect, incidental or consequential losses, including lost profits or data.

We may suspend or terminate access to our websites, apps or services if you breach these terms, fail to pay invoices when due, or use the services in a way that risks harm to us, our other customers or third parties.

Either party may terminate a paid engagement in line with the notice period agreed in the contract. Fees for work completed up to the termination date remain payable.

We may update these terms from time to time to reflect changes in our services, in regulation, or in industry best practice. The updated terms take effect when posted on this page, and continued use of our services after that constitutes acceptance.

These terms are governed by the laws of India. Any dispute arising out of or in connection with these terms is subject to the exclusive jurisdiction of the courts of Ahmedabad, Gujarat, India, unless otherwise agreed in a signed contract.